Managing a Productive Hybrid-Remote Work Force for SMB Owners

by | Jun 8, 2022 | Build Your Dream Team, General, Marketing and Sales Blog Posts, Outsourcing and Hiring Tips Blog

Productive Hybrid-Remote Work Force

As an entrepreneur, you’ve likely dealt with some unimaginable circumstances and challenging decisions over the course of the pandemic. Although the last few years might have been filled with some extreme lows, both professionally and personally, there’s still a light at the end of the tunnel.

Entrepreneurs, such as yourself, now have an opportunity to reinvent and grow their businesses in ways never considered before. By taking advantage of this new perspective, you can set yourself apart from other companies and invest in one of the most important components of the business – your people. If you’re looking for some helpful ways to show your remote or hybrid workforce that your company is worth investing their energy and future in, keep reading along.

Encourage Work-Life Balance

The pandemic has certainly heightened the need to be able to maintain a balance between work, family, personal obligations, and caring for our own health. Of course, this has always been something of value to individuals and professionals, but not at the same frequency it is now. From employees with aging parents unable to risk a trip to the grocery store, to parents of young children with changing school schedules, employees need the flexibility to adapt their careers to their life, not the other way around.

Supporting a flexible work arrangement as an employer is more critical than ever before and establishes trust within the employer/employee relationship. When employees are given the freedom, they need to be successful in their personal lives, it makes it easier and more enjoyable for them to be motivated and productive during their working hours. Rather than feeling stressed and anxious about a personal obligation, with flexible hours they can step away from their work for an hour and make up that time when they’re feeling calm and focused.

Adjust Benefits to Support Employees and Families

With the personal and professional lifestyle changes brought about by COVID-19, employee benefits should be reviewed and adjusted accordingly. According to the American Psychological Association, one-third of Americans developed mental health issues related to working from home coupled with the stress of the pandemic. Consider rethinking employee benefits to better suit their needs in this post-pandemic world. For example, enhance your well-being benefits to cover flexible schedules, caregiving, financial well-being, and mental health services. Whether it be online therapy, a life coach, or simply a way to navigate new challenges, evolving benefits will positively impact the way employees work.

Hold Financial Literacy Training

Financial issues have been increasingly prevalent because of the various changes in employment, pay, childcare, and so on. That said, your employees might feel strapped when it comes to making financial decisions that impact their future. Providing virtual training that allows employees who’re both remote or hybrid to continue building their financial literacy can help them feel empowered in their daily lives and more satisfied professionally. Employees might be wondering if they need to start setting more money aside and building an emergency fund for difficult times. This is recommended by financial professionals in general, but especially over the last few years, it’s been clear that you can never be too prepared.

Others might be looking to grow their family and, with that, are looking to purchase their very first home, upsize, or move. Employees might be uninformed about how to get preapproved for a mortgage, especially if this is their first time investing in the market. Providing resources that outline the documentation needed to start the process, when to get preapproved, and how long the period lasts is all helpful information that can guide them in coordinating their next steps with less stress.

Create Team Bonding Opportunities

Team bonding is a great way to inspire connections and get to know your employees on a more personal level. Even if it’s partially virtual, having conversations and activities that go beyond work deliverables and sales discussions is extremely beneficial for the company at large. Of course, building a strong professional team is key to your success as an entrepreneur. With that being said, to continue to foster those relationships, it’s helpful to know your people both personally and professionally.

Don’t leave it all up to your employees, as a business leader and entrepreneur you should also get involved in team bonding experiences. Host a trivia night, scavenger hunt, recipe swap, or happy hour. If you have a hybrid workforce that comes into the office on certain days you can schedule a field day at a local park, a hike, or a team picnic outside. The point is to simply make room for communication outside the walls of the office and create more personal relationships.

Establish Open Communication and Organizational Transparency

When times are tough or uncertain, employees want to feel like they can trust their employer to be empathetic to their changing needs. Establishing an environment where employees feel comfortable asking questions and voicing concerns is healthy for everyone. Creating a transparent work culture comes with some effort required, but it’s more than worthwhile. If your employees don’t feel they can trust you, there might not be a long-term relationship formed between the two, and therefore you’ll experience some issues with retention. Providing your company with regular financial updates that showcase the health of the business as well as being transparent when it comes to new opportunities in the company, changes in leadership, promotions, problems, and so on will help your people feel connected and involved.

Invest in Coaching Leadership

Leadership can make or break your success as a business owner. If you have strong, effective leadership, you’re likely to run a much smoother operation and experience positive growth. If you have employees who don’t like or respect management and other members of your leadership team, you’re bound to run into turmoil.

By investing in proper training for current and future managers, you can establish a better system of trust and authority. In addition, expanding leadership’s knowledge of the different types of workflows and support needed by some employees can be beneficial. If leaders can understand their team and the way they work, they can create a schedule that allows them to be productive without unnecessary stress. Most individuals aren’t natural-born leaders, and even if they do a great job, there is always room for improvement.

Prioritize Employee Recognition

According to Forbes, a happier team is not only more creative and energized but they actually have the ability to get more work done! The key to productivity is happy employees which translates to improved customer service, efficiency, and satisfied customers. According to Tanner Learning Group, 79% of employees leave their place of work because they don’t feel appreciated. This makes sense, but the numbers are truly astounding. By simply taking the initiative to create a recognition system, regularly checking in with your employees, and asking them how you can make them feel more valued, this number can be drastically reduced.

It’s no secret that happy employees make for a successful business. Although this is true, it’s much easier said than done when addressing the needs of every employee, increasing productivity, satisfying customers, and making your company a great place to work. By slowly implementing some of this protocol into your remote or hybrid workplace, you can begin taking steps towards those goals and seeing the positive impact on your employees.

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